Taka49 privacy policy — how is your information kept secure?
Protecting your personal information on the taka49 platform is our top priority, and this policy details that commitment. By accessing the site or creating an account, you are considered to have accepted this privacy policy. We collect only the information that is necessary, and it is never sold to third parties. This policy has been drafted in compliance with applicable data protection laws in Bangladesh. The date on this page will be updated whenever changes are made, so we recommend visiting regularly.
What information do we collect and why?
Information collected at registration
When creating an account, we collect your name, email address, mobile number, and date of birth. This information is essential for verifying your identity and securing your account. Date of birth is collected for age verification purposes, as use of the platform by anyone under 18 is strictly prohibited. Financial information required for payment processing is collected and stored with the highest level of security. The information you provide is used solely for account management and fulfilling legal obligations.
Information automatically collected during use
While using the platform, your device type, operating system, browser information, and IP address are automatically logged. This technical information is used to ensure platform security and detect unauthorized access. Information about which pages you visited, how long you stayed, and which features you used is collected to help improve the platform. Cookie and session data are used to keep the user experience smooth, and cookies can be managed from your browser settings. However, disabling cookies may cause some features to not work properly.
Transaction & payment information
Payment information required during deposits and withdrawals is collected and protected using industry-standard encryption technology. BDT transaction records are retained for a specified period to meet legal obligations and resolve disputes. Only the information necessary to complete transactions is shared with payment gateway partners, who are also contractually bound to uphold the same privacy standards. Your full card number or bank password is never stored on our servers. If a suspicious transaction is detected, we will notify you immediately and take the necessary action.
How is collected information used and kept secure?
Purpose of data use
Collected information is primarily used for account management, service improvement, customer support, and fulfilling legal obligations. We continuously improve the platform's features and performance by analyzing your usage patterns. Your preferences and activity data may be used to send relevant promotional messages, though you can opt out at any time. Data is analyzed to prevent fraud and ensure platform security. Your information is never sold to advertisers or third parties — this is our unwavering policy.
Data retention & security measures
All your personal information is stored on secure servers protected by SSL/TLS encryption. Even after account closure, certain information may be retained for a specified period in accordance with legal obligations. Only authorized personnel among internal staff can access your information, and every access is logged. Regular security audits are conducted and any vulnerabilities are resolved promptly. In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by law.
Data sharing with third parties
We never sell, rent, or exchange your personal information. However, limited information may be shared with trusted partners for payment processing, identity verification, and technical services. These partners may only use the information for specified purposes and are contractually bound to adhere to our privacy standards. Information may be provided in response to lawful requests from law enforcement authorities in Bangladesh, in which case we will always follow due legal process. You have the right to know where and how your information is being used, and this can be found out through our support team.
Your rights & controls
You have the right to view, correct, and in certain circumstances request the deletion of your personal information. You can opt out of marketing communications at any time by contacting our support team. If you request account closure, we will delete information beyond our legal retention obligations as promptly as possible. For data portability requests, we will endeavor to provide your information in a common format. For any privacy-related complaints or requests, contact us at [email protected] and we will aim to respond within 72 hours.
Cookie policy & tracking technologies
What types of cookies do we use?
The taka49 platform primarily uses three types of cookies: essential cookies, functionality cookies, and analytics cookies. Essential cookies are always active, as the platform cannot function properly without them. Functionality cookies help remember your language preferences, login state, and personalized settings. Analytics cookies collect platform usage statistics that help us improve our services. You can manage cookies at any time from your browser settings, though disabling certain cookies may limit platform functionality.
How to manage cookies
All modern browsers include cookie management features, and you can easily delete or block cookies from the settings menu. Detailed instructions for managing cookies in all major browsers — including Chrome, Firefox, Safari, and Edge — are available on their respective help pages. Cookies can also be managed through the settings of browser apps on mobile devices. If you wish to opt out of third-party analytics services, please contact our support team. Please note that disabling essential cookies may cause login and payment features to not function properly.
Minor protection
Strict prohibition for users under 18
The taka49 platform is intended exclusively for individuals aged 18 and above, and registration or use by minors is strictly prohibited. An age verification process is followed at registration, and additional identity verification may be requested in suspicious cases. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If a parent or guardian suspects their child is using this platform, please contact [email protected] without delay. We are always committed to protecting children and young people online, and there is no compromise on this matter.
Policy changes & contact
Policy update process
Taka49 reserves the right to update this privacy policy as needed, and any changes will be published on this page. For significant changes, a notification may be sent to your registered email or mobile number. Continued use of the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly. You can confirm the latest version by checking the "Last updated" date shown at the top of the page.
Contact us
Our dedicated support team is always ready to handle any questions, concerns, or requests related to the privacy policy. To request correction, deletion, or portability of your data, email us at [email protected]. We generally aim to respond within 72 hours, and complex matters are resolved within a maximum of 7 business days. Including your account ID and a brief description of the issue when submitting a request will help us assist you faster. We believe transparency and accountability are the foundation of a trustworthy platform, and we take every concern you raise seriously.
Your data is secure, your trust is our responsibility
At taka49, all your information is stored with the highest level of security and we always operate with full transparency. Our privacy policy is drafted in compliance with Bangladesh law and follows international standards. Your trust and confidence are our greatest asset, and we are committed to protecting them. Join taka49 today to enjoy gaming in a safe and responsible environment.